Reference

Legal Notice for Bangladesh Visitors

We operate this site for visitors in eligible regions where local law permits. Your access to the lobby, account wallet and payment rails like bKash, Nagad and Rocket depends on your jurisdiction — we ask you to confirm eligibility when you register.

Jurisdiction-dependent accessLocal payment railsAccount verification requiredData handling & cookiesContact paths below
ok tk1 Legal Notice for Bangladesh Visitors
DATA & SECURITY

How We Handle Your Information

Every account on ok tk1 stores your phone number, transaction history and identity documents in encrypted form. We use cookies to remember your login and track session activity for fraud prevention. You control marketing preferences in the account panel, and you can request a copy of your data or ask us to delete closed accounts by emailing support. We keep transaction records for six years to meet financial-reporting obligations, then purge them from our active database.

Encrypted Storage We encrypt your phone number, bKash wallet details and uploaded identity files both in transit and at rest. Our database sits behind firewall rules that restrict access to named operations staff, and we log every query for audit.
Cookie Consent When you first visit, a banner asks permission to set session and analytics cookies. Essential cookies keep you logged in; analytics cookies track page flow so we can fix broken paths. You can revoke consent in your browser or account settings anytime.
Data Requests Email support to request a JSON export of your account data — registration details, deposit and withdrawal logs, wager history and document uploads. We deliver the file within five business days. To delete a closed account, send the same request and we'll purge non-financial records within ten days.
Retention Policy We hold transaction records for six years after your last deposit or withdrawal to satisfy tax and audit rules. Marketing logs expire after two years. Once retention ends, we move records to cold archive and strip personally identifying fields from our production tables.
LEGAL CONTACT

How to Reach Us on Legal Questions

If you need to ask about jurisdiction rules, account eligibility or data handling, three channels get you an answer. Live chat connects you to an operator who can look up your account status and explain access rules for your region. Email lets you send identity documents or formal requests — expect a reply within one business day. The FAQ library holds step-by-step articles on verification, withdrawal limits and cookie preferences so you can self-serve outside support hours.

Live Chat Open the chat bubble on any page and tell the operator you have a legal or jurisdiction question. They'll pull your account and walk you through eligibility, verification steps or data-request procedures in real time.
Email Support Send formal requests, identity documents or data-access questions to our support inbox. Include your registered phone number so we can match the ticket to your account. You'll receive an acknowledgment within four hours and a full reply within one business day.
FAQ Library Search by topic — verification, cookie settings, withdrawal checks, region access — and follow the numbered steps. Each guide shows screenshots from the actual account panel so you can solve common legal tasks without waiting for a reply.

Common Legal Questions

Access depends on your local law and whether your jurisdiction permits online gaming. When you register, you confirm that you meet the legal age and that gaming is allowed where you live. We may restrict service in certain regions.

If we detect that your location falls outside our eligible service regions, we will lock your account and contact you by email or SMS. Any balance in your wallet will be refunded to the original deposit method within five business days.

We verify your phone number and sometimes a national ID or utility bill to prevent fraud and meet our account-security obligations. Most first withdrawals clear once you upload one document; repeat withdrawals to the same bKash, Nagad or Rocket account go faster.

Email support with your registered phone number and ask for a data export. We'll send a JSON file within five business days containing your registration details, transaction logs, wager history and any uploaded documents.

Close your account through the settings panel or by contacting support. We'll purge marketing records and personal details within ten days, but we must keep transaction logs for six years to meet financial-reporting rules.

Essential cookies keep you logged in and remember your language choice. Analytics cookies track page flow so we can fix broken paths. You can reject non-essential cookies in the banner or browser settings; essential cookies remain active to keep the site working.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.